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Just moved to the area and my tire pressure lights were on and then an audible beep and it scared me because I had to make a long trip. I happened to be close to Harrison's - boy did I feel like the luckiest person to have stopped here for help. The owner took me in right away and checked all of the tires - they were all low so he filled them up to proper pressure and would not even let me pay. There are kind people out there and I met one today. I also got to play with his furry associates (a lab and a Frenchie) and look at nature and coastal magazines while I waited. Incredible and oh so hard to find such an amazing business and an overall awesome customer service experience.
Expert advice and service. Prompt. Very thorough with reports.
Excellent communication, fair price, fast service. Harrison’s got me out of a big jam with fast service and superior workmanship.
I am happy to have found Harrison's after moving to Talbot County recently. It was easy to schedule an appointment and the customer service was exceptional. I will be back with my auto service needs.
Got the inspection and repairs done in a reasonable time, and found bit more issues that needed resolving that another inspection site missed.
Great service and love the detailed summary of the vehicle. Will be back for future work.
Wow this place is the best very helpful and very fast I will be going back
Called in the afternoon to schedule an inspection and was completed by the end of the following day. The service advisor, Brian, was great about communicating with me concerning one minor item that was needed to pass inspection, and a couple of others that should be done in the near future. I decided to have all taken care of and they handled it quickly in one visit. Received a text message when it was ready to pick up. Great service, would definitely recommend them.
Harrison’s was awesome! Brian was very thorough and explained everything to me. I felt he was very honest and told me which repairs were needed immediately and which ones I had a little time to fix. I would definitely recommend Harrison’s to anyone and will go back for future repairs. 10/10 and my car is running great!
Ask if they work on Deisel trucks and if they could repair mine they said yes. This was a major repair done to my truck and they had it back to me with in a week. Thanks Guys 🙏🏾
Very thorough inspection that I can trust! I usually go for less expensive, but I actually trust this place, so I am willing to spend more.
Brought my car in for a variety of issues, and they nailed every one. Great personal interactions and even better car service.
I had the pleasure of dealing with two technicians. Brian informed me about a couple of things I needed to take care for my safety and the safety. I was impressed with the technology that this company has to not only tell you what’s needed to be done but to show you as well (without you being present). Needless to say, I have made another appointment to care of the rest. Great job.
Excellent attention to detail & prompt, professional service!
Harrison's Automotive and Transmissions is a very professionally run business. They replaced my transmission and made suggestions about other repairs that should be done. Very satisfied customer. I would recommend them highly.
The staff here are very friendly and knowledgeable. They talked me through everything involved with my vehicle. Told me what was immediate and what could done later. I will use them whenever I need service. They came highly recommended and they lived up to that.
Brian does a excellent job and wants nothing but the best for his customers , if you have a bike Doug & Chops are the fellas to see.......
Excellent customer service and quality work. I highly recommend this shop. Brian was very helpful and knowledgeable about my vehicle needs.
They worked overtime to make sure my trailer got inspected so I could get it tagged that day, outstanding!
I have found my forever home! Both cars driving like new after tune-ups. Busy, efficient, professional, knowledgeable, friendly. Took the time to explain what they did. I'll be back.
The service was great. Everything was explained to me and suggestions were made. They were very patient with someone who didn’t know what they wanted .
They were very responsive, quick, and overall a great group of people. They were able to send me the report of my Honda HRV so I could read it over. I had a great experience and plan on using them for any car maintenance needs that I have!
My rear end blew up and had it towed to Harrison’s. Within 21/2 hrs Doug called and gave me the bad news. The whole rear was shot. It’s going to cost $3100.00 to completely repair it. Doug, lived up to his word. Very good price for what had to do to get the job done. Totally impressed with the way I was treated and how great the job was done. Only 5 stars???? I give Harrison’s 10.
Great job, very happy with the service provided.
Great service, friendly, reliable, and trustworthy! Very quick, even when busy and when there was a lot of work to be done on my vehicle.
I ordered parts and the prices and service people were very helpful. I will definitely be doing business with them for now on.
Excellent service. Very thorough inspection. Reasonably priced for excellent quality service. Highly recommend.
Very great service and speedy service.
Great service and high recommend. I was very happy to pick Harrison’s Automotive than Mercedes service. Reasonable price excellent !! Also inspection car sent a document review with pictures from text message that was great idea!
This is the only car place I will ever use. If I move 2 states away I will tow my friggin car here. We live in DE and drive over an hour to get to these guys because they are worth it. An honest mechanic barely exists but you'll find it here. I overheard them telling a man he didn't need a new transmission like he thought and it woule just be some $200 part. They have taken amazing care of our vehicles. They changed a transmission in our lemon of a honda, now we got a convertible and can't wait to see how they fix it up. The only car we don't bring here is our brand new car that has everything covered by the dealership. Brian is a wonderful person and a great car guy. Absolutely cannot say enough good things about this place. 5 stars doesn't even do it justice.
Great business and very professional and knowledgeable!! Employees are all helpful!
Brought my RV to a place nearby there to be repaired nothing major mostly Service work. They told me it will be at least a month and a half. Drove over to Harrison's and he said it could be a couple weeks I left it with him and within a week it was done. Super easy guy to do business with. Keeps you informed all the way through the process. Gives you a website where you can check on your vehicle and see what stage The repairs in. I won't take my vehicles anywhere else that's for sure.
They ordered a battery for my wife's bike and it was there promptly & at the price they quoted me ...very pleased & would highly recommend them!!!
I took my bmw X3 in cause the service engine indicator was on along with a couple minor issues. Two days later I was sent via text a multi point inspection with pictures and explanations. After looking over the report I called Harrison's to get a clear understanding of the work needed to be done. I spoke with Brian.. a very nice guy who patiently took the time to explain things in layman terms. I agreed to have the repairs done. It did take over two weeks to get my vehicle repaired but I know that not Harrison's fault... they were at the mercy of the bmw dealer. Brian kept me updated the entire time and was very apologetic. Fast forward... repairs are completed and it cost substantially less than the Bmw dealer. Thanks Harrison's... don't want to see you anytime soon😊 but u are my future repair shop
excellent outstanding job fellas ....i took my 08 compass into the shop for front end work on 1/19/22.the service and the mechanic work on my vehicle was beyond excellent ...dino ...doug and whole harrisons team were terrific .they even had someone take me home ....and had somebody bring me back to get my car ...thank you fellas ill most definately be returning for more work here when needed .....the compass is riding smooth just like a brand new one
They were relatively quick considering the pandemic and weather challenges; however, I wish it didn’t take almost a week to get my car back on the road. Otherwise, I’d highly recommend them.
Kudos to Doug and the team at Harrisons. My 14yr old Ford Explorer Sport Trac spent too much time sitting and when I did start using it more frequently, it developed unnerving thumping and rattling sounds. Harrison’s immediately diagnosed dried out front control arms, ball joints and a deteriorating drive shaft. They kept me well informed, supplied diagnostics with photos, sourced the parts rapidly, and turned the whole thing around in 3 days. Will surely use them again in the future.
Very Friendly employees. And took time to explain the job that was performed. Will definitely do business with again.
Brian was amazing. We talked on the phone several times and he explained things in a way I understood, answered all my questions and concerns and was just so kind to me.
On time, clean, friendly, and organized.
Very pleasant experience, took my motorcycle carburetors to get cleaned and we’re repaired earlier than expected. Doug was very knowledgeable and was pleasant to deal with.
Harrison’s was able to get our vehicle in and out without issue. Their service team was more professional and courteous than the local dealership and was also considerably cheaper. I was more inclined to use them over the dealership or courtesy alone, the savings was a bonus.
The team was excellent! From towing my vehicle all the way through the repairs. Very communicative and responsive. Highly recommend!
I stopped by and had a tire changed on my bike, Chops jumped right on it and I was in and out in no time. Very impressed with there professionalism.
They were very knowledgeable, honest, and down to earth professionals. They worked on my motorcycle and did an outstanding job. They gave a quote for everything I needed and that’s exactly what I paid when completed. ( no extra charges). I will be taking my Harley there for all it’s needs from now on.
We are extremely happy with the work they did. Texted us what work was important to fix. They explained everything to me and we are extremely pleased with everything. Easy to deal with and very professional.
Had car inspected for DMV. Clean, friendly, professional business.
Great service good people
Very pleased and will definitely go back !
Very professional, quality care and Brian was extremely helpful to me! Definitely will be using their services from now on.
Easily one of the most pleasant experiences I have ever had getting my oil changed. You can tell these guys really care about their customers, and the digital report they send you after your service proves that. Will be going back to them for anything and everything car related in the future. Other mechanics take note!
Great and thorough customer service! Brian, explain all that needed to be done after an analysis text with graphics was sent! An up-front accurate price for servicing was given and was was completed when promised!!!! The waiting area, parking lot and the garage Bay Areas are ALL immaculately clean!!!! The Mid-Shore area is very fortunate to have the services of Harrison’s Transmissions! I HIGHLY recommend their services!!!!!
I like how they communicated findings they found during the completion of the service they took the time to explain everything in detail.
Wonderful customer service! Knowledgeable with great follow up.
Doug and Chops were fantastic. Very professional and knowledgeable. Very satisfied. Will return and recommend.
Harrison's has wonderful service ,great business! All staff was professional and courteous. Extremely fast service! Would definitely recommend them for all your car needs.
Harrison's Automotive & Transmission is a great business for your automotive needs. I purchased a new vehicle and chose to have them do the MD inspection. I loved that I received electronic communication with pictures of my vehicle and notes about the inspection. Very professional, prompt, and
These guys are amazing! I have a Nissan 350z and the brake pads were worn and digging into the rotors, I just got a new bumper on the car and it needed to be painted the next morning. They went from getting my car done the next day… to doing the brake pads, rotors, flushing the brake fluid out, and they had my car back to me by 5pm that day because I said I needed my car back for the morning.
Found my new shop!
Beyond excellent service! I was able to get my bike inspected the same day. Huge s/o to my brothers Dakota and Doug who made this experience very pleasant. Highly recommended. Will be back for some bike mods!
I had a very bad water leakage in my car. My carpets were soaked. They continued to work to fix the problem. They didn't keep charging me for this. They were very determined to fix it. I definitely will return in the future. Thank you for listening and didn't dismiss my car problems.
Harrison's professionalism and customer service is excellent. I would recommend them for ANY of the services they provide, you won't be disappointed.
Kept in touch with me ,very prompt service, very knowledgeable, done on time
Good communication, professional and fairly quick. Definitely not cheap.
Made appointment for MD state inspection. Also tire rotation. All done efficiently and courteously. Clean organized facility. A pleasure to do business there. This was my first visit there but won’t be the last.
Excellent service. Feel comfortable with having our Range Rovers serviced with Harrisons.
Quick appointment, work as authorized, reasonable price. Hard to find anymore.
It was wonderful that's the best description I can give the service was great.
If you are not mechanically inclined this is a great place for you. They will not take advantage of you. I love the xoxocar app and you will too. It takes the guess work out of what they recommend. They show you proof of what they recommend. NOT JUST THERE WORD! Where can you find that? Transparency is something everyone wants and Harrison's offers that with this app. They do everything not just transmission's. They can truly do it all. Already have taken two of my vehicles to them and I believe I will continue to return when needed. Thank you!!
Quality work done by quality people. They treat my car like it was their own and treat me like family. If I am anywhere on the Eastern Shore and have any future issues I will always take my rides to Harrisons. Absolutely the best
I moved to MD recently and didn't know I needed to get my car inspected to get everything done at the MVA. I called Harrison's and they were able to fit me in on short notice. I'll be coming back based on a good first impression alone.
Had both our cars state inspected because we recently moved here from New York. Brian was very helpful and gave us a lot of info. Very professional.
Superior service on my Super Sport Camaro and A7 Audi.. the best!
Awesome mechanic's work here and great customer service my car runs smoothly
My transmission started acting up while on a trip down from Pennsylvania and they were they only shop that could get me in and get it fixed. Great service and even better people!
Very knowledgeable and does a great job keeping me informed.
Service was professional and timely
Doug and Brian/Harrison Automotive:
In my month’s long search for a classic car, I finally narrowed it down to a 1967 Cutlass Supreme 442 convertible. I saw it online and fell in love with it immediately.
Living hours away, and not knowing much about automobiles, I needed to have a pre-purchase inspection performed. I had hired a few in the past during my search, some national firms and other local providers. I seem to always get more from a local, smaller firm than a big national one. So, I searched online for “mechanics” near Easton, MD that led me to Doug Marvin at Harrison Automotive.
I told Doug what I needed done. I told him I need to have an inspection done on a classic car that went above and beyond a standard test drive. I told Doug I wanted him to inspect, test drive, review, and provide an opinion on the vehicle as if he was purchasing it for himself. That is exactly what he did for me. He sent me pictures, called me, told me what I should do. He told me what I needed to know. He gave me a sense of security that I found rare in people, particularly the pre-purchase inspectors that I had dealt with. So, when I decided to purchase the car I went back to Doug to see what he would do to it. Shocks, ball joints, and a few other things and I said please do the work.
When it came time for me to have the vehicle transported to Connecticut, my experience was less than idea. The first hauler “ghosted” me after I put down a deposit. So, Doug and Brian had to keep my vehicle in their shop for more than a week. They total understood and was very patient. When I eventually hired another hauler it again took several days. Doug felt uncomfortable with the person loading my classic car and decided to drive it onto the hauler himself and personally secure it down to insure it would be safe during transport.
So, thank you Doug and Brian for the inspection and work that you did to my 1967 442. You guys are great and if I ever have a big problem I may just load it up on a hauler and send it right back down to Easton, MD.
I had fog light replaced. They were courteous and timely. In addition, they look for ways to save you money. I like that!
This was my first time going to Harrison’s, and my experience could not have been better! I wanted to avoid going over the bridge to the dealer to have my timing belt & water pump replaced, and transmission fluid flushed, so I called Harrison’s. Brian was professional, helpful and informative, and got me booked in a few days. I really appreciated their process including them doing an overall inspection of my car (which is helpful to women who may not be as car savvy as men may be, I think), and texting me the results, including photos, so I can make informed decisions. The cost was in line with what I expected to pay. The facilities were clean and everyone was friendly. I highly recommend Harrison’s, and will use them again!
Just stopped by to get some work done today and this place is top notch. One of the cleanest shops I have ever stepped in. Brian was very helpful and informative when addressing my issues. I definitely recommend this place to anyone.
I have always been very pleased with the work from Harrison's but this time they went above & beyond. They found the problem with the smell in my car, let me know what could be done & what I needed to do with my insurance company. I was amazed how how quickly & how well everything turned out. I truly appreciate everyone at Harrison's from Doug, Dakota, Brian, the guys in the shop & Spike & Natty who always make me smile. Everyone is the BEST!!! Highly recommend!
Top notch service. The thorough explanations and thorough service make you feel like you are getting the best repair possible.
Very professional, open and easy to work with.
Great place to get auto work done, very professional staff & most importantly they fixed all the issues with my car! Highly recommended!
Great people very knowledgeable and fair priced.
They do good work and are extremely friendly. More pricey than most but you get what you pay for.
Harrisons estimate for the work I approved was 30% lower than the nearest dealerships estimate for the same work. The service manager is responsive and knowledgeable. Thank you!
Great service! Had a small issue while I was home visiting for the holidays and having never had my Mercedes serviced in this area I was nervous to take it to someone new. But I was relieved after talking over the phone to find a professional and reliable shop. I would recommend them to anyone.
This family has always provided wonderful service. Trust and value them completely.
Doug took the time to thoroughly explain the background on our Subaru Forester AWD clutch issue, which gave us the indication that he was very knowledgeable and experienced and was able to properly diagnose and repair our vehicle.
Everything was good
Harrison’s Transmission and Auto did a wonderful job repairing my job. I thought I would have to junk my car but instead they made it look and feel new again! Thanks for saving my car and at a fair price.
Excellent service and awesome friendly staff!
First time using their service, I recommend them! Very professional and well worth the cost.
Friendly and professional staff. Everything was explained so that it was understandable.
Professionalism, Punctuality, Quality, Value
MD State inspection. Very professional. Excellent service
I highly recommend this shop for all of your car needs! Very clean establishment, great customer service, and very dependable and honest! I trust Dino and his staff!!
I was very pleased with the way they handled over the phone information. Also had the work done on time, very professional and would return again should I need their service. Have also referred their company to everyone I talked with.